When Your Order Arrives

• Flat rate shipping applies to contiguous United States only, others need to request a quote.

• Please remember to inspect your parts immediately upon receipt of your order.

• Should your order arrive in damaged condition, immediately inform the delivering carrier and note the damage to the carrier directly, also please email pictures of damaged parts to My Fire Parts customer service to the following email address: sales@myfireparts.com

• Claims for damage during shipping must be reported within 3 days of receipt of order.

• Keep original box and packing material.

• If there are any other questions about your order, contact customer service within 10 days.